At Posi Tots Club, we value the trust that parents, children, and visitors place in us. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website, visit our center, or contact us via WhatsApp.

1. Information We Collect

We may collect limited personal information when you voluntarily share it with us, including:

• Parent or guardian name

• Child’s name and age (if shared during inquiry)

• Phone number

• Messages or inquiries sent via WhatsApp

• Information related to classes, workshops, or appointments

We do not collect sensitive personal data unless it is voluntarily shared for service-related purposes.

2. How We Use Your Information

The information you share with us is used only to:

• Respond to inquiries and messages

• Provide details about programs, activities, and workshops

• Schedule visits, trial sessions, or appointments

• Share relevant updates related to our services

• Improve our communication and parent support

We do not use your information for unsolicited marketing.

3. WhatsApp Communication & Consent

Posi Tots Club primarily handles inquiries and communication through WhatsApp.

By contacting us via WhatsApp or clicking a “Chat on WhatsApp” button on our website, you:

• Consent to receive messages related to your inquiry

• Understand that communication may include class details, reminders, or follow-ups

• Acknowledge that WhatsApp messages are governed by WhatsApp Business and Meta policies

We do not send spam messages and do not add users to broadcast lists without consent.

4. Data Sharing & Third Parties

• We do not sell, rent, or trade your personal information

• We do not share your data with third parties for marketing purposes

• Information may only be shared if required by law or regulatory authorities

Any future WhatsApp API service provider will be required to follow strict data protection and confidentiality standards.

5. Data Protection & Security

We take reasonable and appropriate measures to protect your information from unauthorized access, misuse, or disclosure. Access to personal information is limited to authorized personnel only.

Please note that while we strive to protect your data, no digital platform can guarantee 100% security.

6. Children’s Privacy

Posi Tots Club is committed to protecting children’s privacy. Any information related to children is collected only from parents or legal guardians and is used strictly for educational and service-related purposes.

We do not knowingly collect personal data directly from children without parental involvement.

7. Cookies & Website Usage

Our website may use basic cookies or analytics tools to improve user experience and website performance. These do not collect personally identifiable information.

You may disable cookies in your browser settings if you prefer.

8. Your Rights

You have the right to:

• Request access to the information you have shared with us

• Ask for correction or deletion of your information

• Withdraw consent for WhatsApp communication at any time

You can exercise these rights by contacting us via WhatsApp.

9. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or communication practices. Any updates will be posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us via WhatsApp 9429694516

Email us : support@positotsclub.com